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FAQ

  • Are you accepting new patients?
    I am currently accepting new patients (updated 11/14/2023). Please fill out the linked form to request a consultation:
  • Are appointments virtual (telepsychiatry) or in-person?
    I offer both virtual and in-person services, with flexibility to meet your needs. Please note that prescribing some medications may require meeting in-person at least once every two years, unless DEA regulations change. My office is located at 2703 Sol Wilson Ave, Austin, TX 78702, within the Ridgeway Counseling Center building.
  • What are your fees?
    Payment for services is due in full at the time services are provided, unless prior arrangements have been made. Credit, debit, and HSA cards are the accepted forms of payment. Card payments may be securely made using the patient portal. Private pay (self-pay) fees: - Initial evaluation (new patients, ~75 min): $425 - Follow-up visit (established patients, 30 min): $225 - Psychotherapy (established patients, 45-50 min): $260 - Phone calls (lasting over 10 minutes): $40 per additional 10 min - Cancellations (with less than 48 hours notice): 75% of appointment fee - No shows: 100% of appointment fee * The above fees are subject to change, however, any changes will be discussed with you in advance. These fees are updated and effective as of 11/2023. More information about specific services and fees.
  • What methods of payment do you accept?
    I currently accept: Visa Mastercard AmEx Discover HSA cards
  • Do you accept insurance?
    I am currently in network with Blue Cross Blue Shield PPO plans, but not HMO or marketplace plans. I do not accept other insurances or Medicare/Medicaid. As part of the invoicing process and upon completion of your payment for services, you will receive a statement (called a “superbill”) that contains the necessary documentation if you choose to personally submit a claim for partial reimbursement for out-of-network coverage with your insurer.
  • What is your relationship to the pharmaceutical industry?
    I have intentionally chosen to practice psychiatry free of the influence of the pharmaceutical industry. I do not interact with pharma sales reps, get no kickbacks or free lunches, and do not have free samples of expensive drugs. I do not own stocks or shares in any pharmaceutical company, nor do I receive direct or indirect benefits from prescribing specific medications. The only benefit I get is helping my patients get better. I do my best to stay up-to-date on peer-reviewed, published scientific literature so that my patients benefit from the most current, evidence-based practices tailored to meet their individual needs.
  • How and when should I access the patient portal?
    All scheduling needs, secure messaging, refill requests, payments and more can be completed through the patient portal.
  • What if I need to cancel an appointment?
    Notice of cancellations or schedule changes is always preferred well in advance. Providing such notice allows me to schedule other patients in your absence, and you may appreciate this if you are ever on my list for urgent/high priority scheduling. If needing to request a change at least 48 hours in advance, you may do so through the patient portal. Late Cancellations: Without the advance notice of a cancellation or schedule change within 2 business days of your scheduled appointment, you may be billed for 75% of the appointment fee. Please note that notice of a Monday cancellation should be given by the preceding Thursday. I will attempt to assist with schedule changes if I am able to do so. These fees are not punitive, and there will be no charge for a canceled appointment if I am able to see someone else during that time. If less than 48 hours before your appointment, please notify me by email or phone.
  • What if I miss my appointment?
    Should you miss an appointment, please contact me as soon as possible to reschedule. If you do not provide any notice of cancellation of your appointment and you do not attend or miss your appointment, for any reason, you will be considered a no show (“No Show”); and you will be billed the full fee (100%) for any No Show appointment.
  • How often should I schedule an appointment?
    The frequency of appointments will be recommended based on your individual needs (such as severity of symptoms), type of appointment (medication management vs. recurring psychotherapy), and treatment plan. However, it is my policy to see all patients at least every three months (four times a year) to ensure the quality of psychiatric care. Failure to meet this minimum requirement could result in delays to medication access. All appointments should be requested through the patient portal.
  • If I need to speak with you outside of a scheduled appointment, how can I reach you?
    Portal: The preferred contact method is through the secure Messages tab within the patient portal, which is integrated with your electronic medical record and checked throughout the day. This allows efficient responses and faster resolutions (for example, medication refill requests). Phone: You may also call the main office number at 512-681-2907 and leave a message. Messages are checked several times per day during business hours and generally returned promptly, except on weekends and holidays. Every effort will be made to respond to your call within 1-2 business days. Emergency: Occasionally issues arise prompting urgent, after-hours calls. Typically, these issues can either wait until the next day (for example, refills) or require more immediate evaluation at an urgent care center or emergency room. If you need more rapid attention or are in crisis, call 911 immediately or report to the nearest emergency room or psychiatric hospital. There is a psychiatric emergency department located in the emergency room at the Dell Seton Medical Center at UT.
  • What precautions are you taking for COVID-19?
    Patient health and safety is naturally important to my practice. Both in-person and virtual appointments are available, allowing you to determine what is safest. I do ask that if you are scheduled for an in-person appointment and are experiencing symptoms consistent with COVID-19 (or have had recent known exposure or positive test), that we reschedule the appointment to be virtual.
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